"These compatible products are superior and cheaper than many vendor-branded OEM optics"
Frank Mann, CEO Link Protect GmbH
To provide robust, efficient, user-optimised network solutions, Link Protect’s challenge has been to source a reputable optics supplier. In addition to supplying the full portfolio of optic products, with premium levels of quality and support, Link Protect needed to overcome shipment problems that had caused problems in the past.
Frank Mann, CEO of Link Protect, states, “We rely on products from market leaders, specifically based on quality, functionality and availability.”
As Frank Mann, CEO of Link Protect explains, “Many of our customers want their network infrastructures to develop in line with their growth plans to the next stage of evolution – from 1Gb to 10Gb or 40Gb. This demands the need for quality optical technologies and cabling infrastructures.”
The introduction of a new law in Germany requires each home to be fitted with a digital counter to relay their energy meter readings (with port and IP address). This is driving the demand for public utility organizations to expand and improve their fibre optic networks and stay ahead of bandwidth demand.
The relationship Link Protect has with its suppliers is key to the successful delivery of such IT initiatives to ensure the very best customer outcomes are delivered.
Link Protect heard about the quality of ProLabs’ products from one of its distributors, who Frank emphasizes, “had many good things to say about the company.” A direct relationship with ProLabs was established in 2014, opening access to a range of OEM-compatible products including: optics, DACs, and media converters. The strength of relationship between ProLabs and Link Protect is evident; the relationship has grown dramatically since it established in 2014 – testimony to the good working relationship that exists.
“Link Protect is able to offer its customers the best quality, exceptional European support, and a good price-value ratio,” states Frank. “These compatible products are superior and cheaper than many vendor-branded OEM optics.” With ProLabs’ solid reputation and 100-percent satisfaction guarantee, Link Protect can communicate their trust in the products.
Results and Benefits
Working with the leading provider of compatible networking products, Link Protect is gaining key benefits, with the:
- Flexibility to choose OEM compatible products that are delivering significant cost savings with no sacrifice to product quality
- Relationship between ProLabs and Link Protect being very much about a combined approach with the customer at the heart. Meetings with customers are jointly attended.
- Backing of a multi-national company, Link Protect has direct access to the very best sales and technical teams.
- Quick transfer of information between supplier and customer, decision routes are short and effective.
- Reliance of overnight deliveries, stock levels can be kept to a minimum.
As Frank Mann concludes, " Our customers trust us when we reinforce the quality of ProLabs' product portfolio and the support received".
About Link Protect GmbH
Founded in 2005, South German-based Link Protect GmbH is a leading IT security, network infrastructure, and server and storage infrastructure company. In 2015, the company was cited as being one of the fastest growing companies in Germany from 2011 to 2014 (surveys conducted by FOCUS in cooperation with Statistica).
With users ranging from 100 to 4,000, Link Protect serves a variety of customers including: higher education establishments, public utility organisations, government bodies, gaming companies, and breweries. Link protect’s expertise includes enhancing customers’ networking capabilities in response to business drivers.